Forum: General Topics
Forums / General Topics / tmj device code or password invalid
| Subject: | tmj device code or password invalid | |
gaetano1 16:14 Location: | hi, I am new... I have this problem on my bold 9790. can you help me ? thanks, regards | |
Stephen 10:44 Location: Phone Model: | Hi, Usually this is because the password has a typo on the TMJ Settings/Other Settings/Set TMJ Device Code screen, but sometimes it can also occur seemingly at random with particular username/password combinations. It might be worth changing the device password via the website MY ACCOUNT/SETTINGS/Devices page and then entering it again into the phone, see if that helps... Regards, Stephen | |
gaetano1 20:18 Location: | hello, I tried like you said me. but the answer is the same....... help ! | |
Stephen 13:58 Location: Phone Model: | Hi, Mmm, its a bit strange... I've now changed both your Device Code and Device Password to something different again. Try using the new values from the MY ACCOUNT/SETTINGS/Devices page. (Also note that the TMJ Username and Device Password fields are case-sensitive so ensure these are entered correctly)... Any luck this time? Stephen | |
gaetano1 19:56 Location: | thanks !!!! now I can see the maps... now I must understand how utilize the software. I downloaded the user guide and I hope to understand well the english language..... many thanks, it's very nice program..... | |
Stephen 9:06 Location: Phone Model: | Jolly good - glad it worked eventually!! Stephen | |
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