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Forums / General Topics / K750 can't log in

 

Subject:K750 can't log in 

Webber

9:18
Monday
12-Apr-2010

Why? The internet access is OK, the ninckname and password too. Anything settings?
 
 

Stephen

11:45
Monday
12-Apr-2010

Location:
Surrey, UK

Phone Model:
BB 9800 Torch
BlackBerry 8900
SE W910i
Nokia 5800

Hi,

Is it the website (via the phones browser) or the TMJ-Mobile web functions that aren't allowing you log-in?

If it is the TMJ phone app itself, does it give an error message after attempting to login? Also, are there any relevant errors listed in the event log (Menu/Settings/Debug/View Event Log), or in the 'GENERAL/Last Web Response' field (press [1] a few times to get to it)?

(Note that the Account and Device passwords are case-sensitive)

Cheers,
Stephen
 

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